Frequently asked questions
Good questions.
Clear answers.
Everything you need to know about reserving, packing, moving, and returning your reusable totes.
The essentials
Moving without
the guesswork.
Still unsure about your dates or package size? Call us and a real person will help you work it out.
Do I need tape?
No. The totes have attached lids, so you can pack without assembling boxes or buying tape.
Is a dolly included?
Yes. Every package includes a professional moving dolly to make stacked totes easier to move.
How do I reserve?
Call or email us with your move date, delivery address, and approximate home size. We will confirm availability and help you choose a package.
What happens after unpacking?
Stack the empty totes and set out the dolly for the pickup time confirmed with your reservation. No cleaning is required.
How long can I keep them?
Your rental timing is confirmed with your reservation so you have the totes through moving day and unpacking.
How much does each tote hold?
Each industrial-strength tote can hold up to 65 pounds while remaining easy to stack and move.